The Clinical Research Calendar Review & Analysis Office (CRAO) assists principal investigators and study teams conducting clinical research by providing analysts and support specialists who facilitate the building and completion of the billing grid (calendar) which will interface with MiChart, review required core documents for alignment with Medicare and University policies, and provide clinical research billing analysts who will audit and work to have clinical research billing errors corrected. Please see our contacts page or check out our organizational chart for our team list.
During the COVID-19 situation, CRAO will remain open and conduct business consistent with the most current guidance from the university. We will handle immediate issues that arise on a case-by-case basis and follow prevailing guidance. In recognition of the benefits of social distancing in slowing the potential spread of COVID-19, CRAO staff are currently working remotely. CLICK HERE for our staff directory that includes email and phone numbers, or contact us at firstname.lastname@example.org.
The University has released temporary restrictions on human subjects research in an effort to minimize the risk of contracting or spreading COVID-19 in human participant research interactions and to preserve personal protective equipment for clinical care. You can visit the UMOR Research Operations webpage under "Research Involving Human Subjects" to learn the full details. Also, CLICK HERE for additional updates from the Medical School Office of Research about how COVID-19 is impacting the U-M biomedical research operation.
HOW CALENDAR REVIEW & ANALYSIS OFFICE SUPPORTS RESEARCH
Strategic Partnership with the Clinical Trials Support Office
We are a strategic partner with the Clinical Trials Support Office and the Clinical Trials Support Units. Through this partnership, we create billing calendars for all Human Subject Clinical Trials that have billable items and services to ensure consistency across the Protocol, Informed Consent, Billing Calendar, Budget, and Contract and to allow for the appropriate adjudication of charges.
Billing Calendar & Study Applications
Faculty and Staff initiating clinical research must submit a billing calendar as part of the IRB application. CRAO will review all of the study-related documents (protocol, informed consent, billing calendar, budgets, grants/contracts) and complete a Medicare Coverage Analysis in addition to a billing calendar review in order for CRAO to review and approve.
Clinical Research Billing Guidance (CRB) (This is the new home for Grant Pricing information)
The Clinical Research Billing (CRB) process ensures that services provided as a part of a clinical study are billed properly to the sponsor or third-party payor. CRAO team members act as a concierge throughout this process, which involves many organizations and requires compliance at institutional, state, and federal levels.
OnCore is Michigan Medicine's clinical research management system, providing complete subject and financial management. It allows for automated standard interfaces with MiChart, which helps reduce duplicate data entry and integrates clinical research billing for increased efficiency and accuracy.
Contact us at CR2-AO@med.umich.edu or 734-998-6880 / (Fax 734-998-6634)
2800 Plymouth Road, Building 520, Ann Arbor, MI 48109-2800
A list of CRAO staff is available in the Personnel Directory.
MBECT Help and Access (CRAO-MBECT-Help@med.umich.edu) or call 734-764-KNOW (5669)
Clinical Research Billing and Coding concerns (CRBIssuesemail@example.com)
Health Information Technology & Services (HITS) call 734-936-8000